Lake

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covid

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Buenavista Bacalar

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Hotel Buenavista Bacalar by Nah Hotels, Buenavista, Quintana Roo, Mexico

Hotel Buenavista Bacalar by Nah Hotels

We booked 4 nights in this hotel with a room like all, with the view of the pool (as pictured .. false of course). So we arrive and we are given a room very far from the pool but in addition to that, above the kitchen and parking. So we had noise until midnight in the evening and the next morning at 6:50 in the morning, people leaving to do activities and having a little breakfast. This is quite normal except that the rooms being open on the outside with some place only mosquito nets we heard everything and therefore it was impossible to sleep. After 1 awful night we woke up and most electricity in the room for several hours. We decided to leave the hotel and after several requests from the hotel, we are still told that the right room has been allocated to us and that they will not make any refund. To flee absolutely unless already insomiac .....

Very nice place, staff is welcoming and friendly, it's very peaceful, and it's very close to the lake, kayaks and SUP's are available all the time at a very enjoyable spot, we had a great time. Great spot to be in contact with nature, several birds, geckos and other animals are around.
Sup tour was an absolute blast, very relaxing
**Be aware of mosquitos, they are agressive and mercyless , keep a good quantity of OFF at hand at all times*** however, we were never bothered with them inside the room.

We stayed for two nights and it was wonderful. If you chose to stay here, I highly recommend you have a mode of transportation or are 100% okay with chilling in Buenavista and taking private tours.

We really enjoyed the morning yoga with Max, it was very rejuvenating. He brought a very friendly vibe to the stay.

The local staff was really accommodating. The diner we had was good and the breakfast was enjoyable.

I love the two cats running around. They’re absolutely adorable.

Very nice moment in a very nice and relaxing place.
Thanks to Pablo and his lady for providing us with nice advises to visit and enjoy at best Bacalar and the laguna. And this in a very friendship atmosphere

Shady place to begin with, it looks nothing like the pics they have online. The hotel looks very different, maybe pics from somewhere else or very good editing. The parking lot is on a very steep hill, it is hard to get in and out. Glad I made it out to leave somewhere else. The only reason I gave it 2 stars is because we were able to cancel and the staff was nice. Again, super shady place.

Muy hermoso hotel. Lamentablemente no está cerca la laguna y hay que caminar a un club que es ajeno al hotel y hay otras personas. La mayoría del tiempo me tocaron camiones de turistas en la laguna y bocinas con música a todo volumen (justo lo que buscaba era silencio y un espacio para estar tranquila en la laguna). Después esos mismos turistas pusieron música en el hotel por la noche y no dejaron dormir. A parte, querían cobrarte un impuesto extra por cuidar la laguna cuando ni siquiera es parte del hotel la entrada y eso no lo comunican claro en la reservación. Dice que es un hotel de yoga y meditación pero el maestro de yoga no sabe yoga y no hay meditación. Es un hotel muy hermoso, y el personal es muy amable, pero no es lo que pinta cuando lo miras por internet. Especialmente que hay que caminar a la laguna y no es un espacio privado del hotel.